Terms and Conditions

TERMS & CONDITIONS of BOOKING

  1. Confirmed bookings are eligible for a full refund and cancellation up to 45 days in advance of the booking date.
  2. If you cancel within 45 days of the booking date there is no refund due, however it will be possible to reschedule the date of your booking.
  3. If your booking is cancelled within 7 days it is at the discretion of Caroline Hope Ltd to offer the possibility of rescheduling your booking.
  4. If you cannot attend a class you may send someone else in your place. Please let us know the name of the attendee in advance of the class.
  5. If you are buying the class for someone else, please advise us of their contact details in advance so a full confirmation can be provided.
  6. Occasionally It may be necessary to cancel or postpone a class due to unavoidable circumstances. In these circumstances a full refund will be given.
  7. The minimum number of persons necessary to run a class is two. If it transpires you are the only person booked on a certain date, you will be notified at least seven days ahead of the booking date. At that time, you will given the opportunity to transfer to another date on which students are already booked, receive a full refund, or pay a single person supplement to guarantee the class will run. If another person should book within the intervening period between the booking date and the class date the single supplement will be refunded in full.
  8. Please let me know if you have any food allergies. Please note that there may be foods such as walnuts, almonds stored in my kitchen even if these might not be used in the class.
  9. Please note the minimum age for students in the classes is 13 years old unless stated otherwise. If you are booking for young children please advise in advance to confirm if they can be accepted.
  10. Gift vouchers are not refundable under any circumstances but are transferable to another person.
  11. Caroline Hope is fully insured for running a business as a cookery teacher and tutor.
  12. By viewing this website or placing an order you are agreeing to my Terms & Conditions of Business.